Shipping policy

Products sold by The Healthful Hippo are fulfilled and shipped by independent suppliers through Shopify Collective. Shipping costs and available delivery methods are displayed at checkout based on the products and delivery address.

Orders containing products from more than one supplier may arrive in separate packages and on different dates. Delivery estimates shown at checkout are estimates and aren’t guaranteed. Carrier delays, weather, holidays, customs processing, and other circumstances outside our control may affect delivery times. Tracking information will be sent by email when it becomes available. Customers are responsible for entering a complete and accurate shipping address. Contact us as soon as possible at support@healthfulhippo.com if an address needs to be corrected. We can’t guarantee changes after an order has begun processing.

International customers are responsible for any customs duties, import taxes, or fees charged by their destination country.

For questions about an order or delivery, contact support@healthfulhippo.com